• Pricing

Shopping mall header image

Mappedin for Malls

Indoor mall mapping software for enhanced mall navigation and wayfinding

Our maps help mall shoppers find their way—and help you learn what customers want.

Millions of people visiting the world's largest malls use Mappedin

Mappedin Malls

Mappedin empowers mall management to effortlessly create and maintain indoor maps for visitor wayfinding, discovery, and promotions. Make discovery easy with a versatile, web-based, cross-platform solution to engage shoppers. Enhance the visitor experience by providing step-by-step and landmark-based directions for easy navigation. Create revenue-generating opportunities by promoting partners, tenants, vendors, amenities, and services.

Mall directory kiosk

Indoor Mapping for Shopping Malls

Happier visitors, deeper insights

Our maps put retailers and services at your shoppers’ fingertips. Guide your business by understanding shopper insights and analytics, helping you make informed decisions about visitor and tenant experiences. Our content management system (CMS) helps you manage maps including information and details about retailers, restaurants, and services.

Family looking at directory map

Create an experience

Give shoppers powerful search and indoor navigation. With turn-by-turn directions on any device, they can spend less time searching and more time shopping. They can search for stores, explore the mall, and have a delightful shopping journey.

Shoppers standing in a mall image

Understand your visitors

Use search data to better understand shopper intent and gain a broader picture of what visitors are looking for. Serve up engaging advertising and promotions informed by analytics to help shoppers make new discoveries.

Shopping mall with shoppers

Own your maps

Easily make edits to your map and deploy them quickly. Make changes to information about retailers, events, and amenities from a single web-based application. Ensure your visitors always have access to the latest information about your mall.

Simon outdoor mall

For Simon malls, Mappedin guides shoppers and tenants

Simon is continually looking for opportunities to enhance the shopping experience and we quickly recognized the potential of this new technology to do just that. Consumer response and feedback to our new interactive maps has exceeded expectations, with usage levels well above the targets we set.

Mikael Thygesen headshot

Mikael Thygesen

Chief Marketing Officer, Simon Property Group

A powerful solution to enhance the shopper experience

Mappedin for shopping malls is tailored to deliver a premium navigation experience for your visitors. This solution brings the most relevant information to your visitors along with making it easy for you to manage changing elements.

A Mappedin Directory Map

Pricing

A solution to fit your budget

Mappedin is a one-stop solution for all your indoor mapping needs. Our pricing is easy to follow with no hidden costs. With the Mappedin Malls solution, a multi-year contract includes many benefits without additional costs and includes: Mappedin Web, Directory, CMS, and SDK.

One map, multiple solutions

Our maps are built to serve multiple use cases. Our tools empower you to maintain and deploy maps on any device. Maps can be the base for multiple experiences used by visitors, management, or security teams.

Premium Directory

Mappedin Directory

Whether guiding shoppers to hot deals or rushing travelers to their gates, Mappedin Directory isn't just a map—it's your always-on digital concierge.

Simon mall map

Mappedin Web

Give shoppers the latest information and the power to search, discover, and navigate your mall with Mappedin Web. The responsive design allows visitors to access indoor maps using any device.

Mappedin SDK

Mappedin SDK

Power your app with indoor maps and bring your maps to life. Control the look and feel of your map with a full suite of custom mapping tools at your disposal.

Digital map with HTML code overlay

Integrations

Build with Mappedin SDK

Start making maps quickly with Mappedin and seamlessly integrate those maps into any existing or custom application using our APIs and Software Developer Kits (SDKs). Our solution also includes developer support from our team of experts.

Frequently asked questions

  • Why do I need shopping mall mapping software?

    Our shopping mall software platform allows mall property managers, marketing teams, or owners to create and maintain digital mall maps. Manage information and details of your shopping mall and its stores and update everything from hours of operation, tenant listings, map routes, directories, and more in our user-friendly and easy to use mapping software.

  • What is the process to implement indoor mapping?

    Depending on the type of venue you own, indoor mapping may be different for each indoor space. However, indoor mapping generally follows similar steps to create. Here are the seven critical steps in creating indoor mapping: 1. Define the goals for your indoor map; 2. Find a reliable and experienced indoor mapping solution; 3. Collect location data and a 2D floor plan of your indoor space; 4. Indoor mapping providers will transform your 2D floor plans into 3D maps; 5. Apply internal and external location data and styling to the map; 6. Geo-reference the map to real-world coordinates for accuracy; 7. Maintain the map using the software.

  • What is indoor wayfinding?

    Indoor wayfinding is a navigation tool that helps users find their way around indoor spaces. This digital navigation tool can be accessed via their smartphone, mobile device, or even web apps. Because GPS is unreliable indoors, indoor wayfinding helps venue owners map routes and provide users with turn-by-turn directions inside any building. Malls can implement digital information kiosks to make it easier for people to interact and navigate.

  • Why is indoor mapping important?

    Indoor mapping is important because it helps users to find their way around indoor spaces. Like Google Maps indoor maps, you can view the map of each floor when you enter a building. For building owners, indoor mapping allows them to easily manage spaces, visualize their space, manage resources, and streamline building operations. For shopping centers, indoor mapping can be used to manage retailers and new tenants in the mall. Shoppers can use the navigation app to access map directories and get updates on mall promotions and events. Indoor mapping is valuable for any type of building.

  • What is a 3D map?

    A 3D map is a three-dimensional rendering of a 2D map. 3D maps create depth for the buildings and structures within the map. It allows users to interact and see the space from different perspectives. Unlike 2D maps, 3D maps can provide a more realistic view and even virtual tour of the spaces.

  • How do I make an indoor map for navigation?

    One of the easiest ways to make an indoor navigation map is through indoor mapping software solutions. Easily deploy a digital map for your venue with pre-built mapping applications or create a custom experience using mapping SDKs. By leveraging a professional mapping solution provider, you can create maps at scale and keep your maps up-to-date in the software. While you may consider Google indoor maps to showcase your map, there are limitations with accuracy and extensions of your map. With an indoor mapping platform, you can integrate your own CMS data, use rental management software, add venue promotions, send notifications and information to visitors, and much more.