An overhead shot of various people walking indoors

Indoor mapping, navigation and positioning software for malls

Our maps help mall shoppers find their way—and help you learn what customers want.


Mappedin Malls

Mappedin Malls empower mall management to effortlessly create and maintain indoor maps for visitor wayfinding and navigation. This versatile, web-based, cross-platform solution prioritizes location services and wayfinding while ensuring compliance with accessibility standards. Take control of your maps, ensuring shoppers can discover everything your mall has to offer.

  1. Display digital directories and signage 

  2. Step-by-step and landmark-based directions

  3. Intuitive search

  4. Ad and revenue opportunities

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Indoor Maps for Shopping Malls

Happier Visitors, Deeper Insights

Our maps put retailers and services at your shoppers’ fingertips. Guide your business through shopper insights and analytics, helping you make informed decisions about visitor and tenant experiences. Our content management system (CMS) helps you manage maps as well as retailers, restaurants, and location details.

Create an experience

Give shoppers powerful search and indoor navigation. With turn-by-turn directions on any device, they can spend less time searching and more time shopping. They can search for stores, explore the mall, and have a delightful shopping journey.

Understand your visitors

Use search data to better understand shopper intent and gain a broader picture of what visitors are looking for. Serve up engaging advertising and promotions informed by analytics to help shoppers make new discoveries.

Own your maps

Easily make edits to your map and deploy them quickly. Make changes to information about retailers, events, and amenities from a single web-based application. Ensure your visitors always have access to the latest information about your mall.

For Simon malls, Mappedin Maps Are a Hit With Shoppers and Tenants

“Simon is continually looking for opportunities to enhance the shopping experience and we quickly recognized the potential of this new technology to do just that. Consumer response and feedback to our new interactive maps has exceeded expectations, with usage levels well above the targets we set.”

Mikael Thygesen

Chief Marketing Officer

Simon Property Group

See Simon's Story

Mappedin Malls

A powerful solution to enhance the visitor experience

Mappedin for shopping malls is tailored to deliver a premium navigation experience for your visitors. This solution brings the most relevant information to your visitors along with making it easy for you to manage changing elements.


Modern UX




Data Management


Gain Insights


Bespoke Solutions

Delightful experience

Mappedin mall maps prioritize modern UX to ensure the styling, use of icons, labels, responsive design and other critical elements are delightful and intuitive to users. This, along with our Outdoor View and W3C Accessibility standards, guarantees you the best experience for your visitors.

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A solution to fit your budget

Mappedin is a one-stop solution for all your indoor mapping needs. Our pricing is easy to follow with no hidden costs. With the Mappedin Malls solution, a multi-year contract includes many benefits without additional costs and includes: Mappedin Web Mappedin Directory Mappedin CMS Mappedin SDK

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Mappedin Malls

One Map, Multiple Solutions

Our maps are built to serve multiple use cases. Our tools empower you to maintain and deploy maps on any device. Maps can be the base for multiple experiences used by visitors, management, or security teams.

Mappedin Directory

  • 3D Interactive Maps: Some shoppers know exactly what they're looking for, while others are curious about what's available.

  • Intuitive Search: Mappedin Directory caters to all visitors, making it easy to find destinations through intuitive search and category listings.

  • QR Codes: For added convenience, visitors can take directions on-the-go by scanning QR codes with their mobile devices.

Mappedin Web

  • Accurate Turn-by-turn Directions: An interactive indoor map makes it easy for shoppers to navigate your mall—even before they arrive with rich intuitive search.

  • Landmark-based navigation: Seamlessly guide shoppers from parking lots to stores with our intuitive, step-by-step, landmark-based navigation system.

  • Detailed Location Information: Optimized for both mobile and desktop devices, Mappedin's Web App enables users to access your map regardless of their location to help them plan their routes.

Mappedin SDK

  • Sample Applications: Our SDKs are designed to integrate mapping experiences into your website, mobile application, or custom directory. View our sample applications to get more details.

  • Robust Documentation: Mappedin's Integrations team is dedicated to the evolution of our SDKs and ensuring your success in using them to accomplish your goals.

  • Developer Support: Mappedin’s SDKs are the foundation of every indoor mapping application we’ve built to date. We provide complete support to developers in terms of Getting Started Guides and technical support as needed.

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We work within your workflows

Start making maps quickly with Mappedin and seamlessly integrate those maps into any existing or custom application using our APIs and Software Developer Kits (SDKs). Our solution also includes developer support from our team of experts.

Industries - Integrations Code Image

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Our technology partners

Mappedin works with a variety of technology partners to provide an end-to-end experience for shoppers and the properties they visit.


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Frequently asked questions

  • Why do I need shopping mall software?

    Our shopping mall software platform allows personnel such as a mall manager to edit their digital mall maps. Users can manage details of the shopping mall and its stores and update everything from hours of operation, tenant listings, map routes, directories, and more in our user-friendly shopping mall software.

  • What is the process to implement indoor mapping?

    Depending on the type of venue you own, indoor mapping may be different for each indoor space. However, indoor mapping generally follows similar steps to create. Here are the seven critical steps in creating indoor mapping: 1. Define the goals for your indoor map; 2. Find a reliable and experienced indoor mapping solution; 3. Collect location data and a 2D floor plan of your indoor space; 4. Indoor mapping providers will transform your 2D floor plans into 3D maps; 5. Apply internal and external location data and styling to the map; 6. Geo-reference the map to real-world coordinates for accuracy; 7. Maintain the map using the software.

  • What is indoor wayfinding?

    Indoor wayfinding is a navigation tool that helps users find their way around indoor spaces. This digital navigation tool can be accessed via their smartphone, mobile device, or even web apps. Because GPS is unreliable indoors, indoor wayfinding helps venue owners map routes and provide users with turn-by-turn directions inside any building. Malls can implement digital information kiosks to make it easier for people to interact and navigate.

  • Why is indoor mapping important?

    Indoor mapping is important because it helps users to find their way around indoor spaces. Like Google Maps indoor maps, you can view the map of each floor when you enter a building. For building owners, indoor mapping allows them to easily manage spaces, visualize their space, manage resources, and streamline building operations. For shopping centers, indoor mapping can be used to manage retailers and new tenants in the mall. Shoppers can use the navigation app to access map directories and get updates on mall promotions and events. Indoor mapping is valuable for any type of building.

  • What is a 3D map?

    A 3D map is a three-dimensional rendering of a 2D map. 3D maps create depth for the buildings and structures within the map. It allows users to interact and see the space from different perspectives. Unlike 2D maps, 3D maps can provide a more realistic view and even virtual tour of the spaces.

  • How do you make an indoor navigation map?

    One of the easiest ways to make an indoor navigation map is through indoor mapping software solutions. Easily deploy a digital map for your venue with pre-built mapping applications or create a custom experience using mapping SDKs. By leveraging a professional mapping solution provider, you can create maps at scale and keep your maps up-to-date in the software. While you may consider Google indoor maps to showcase your map, there are limitations with accuracy and extensions of your map. With an indoor mapping platform, you can integrate your own CMS data, use rental management software, add venue promotions, send notifications and information to visitors, and much more.

We’re the market leader for indoor mall mapping. Let’s talk.

By now you understand the value of indoor maps, both as tools for doing business at your site and as critical resources during emergency events. Let us show you how we can provide the technology and support to make the power of indoor mapping work for you.

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